An Overview of Our Terms and Conditions 

Order Placements

After settling upon the parameters of your desired project, we will notify you of our pricing. After obtaining the price, and accepting the pricing, you will next need to supply further facts about your firm and the material you want to be included in the movie. 

Once your deposit has been received, we will contact you to confirm that we have covered all you wanted to see in your explainer film. 

Order Modifications and Cancellations

Please email or phone us between 8 AM and 6 PM GMT+7 Monday through Friday if you need to make any adjustments to or cancel your order. If it is feasible and within the parameters, we agreed upon before work began, we will make the adjustments you request.

 Once you have received the first draft and asked for changes, your purchase cannot be canceled.

Payments 

Breadnbeyond accepts payments using the PayPal system. As an alternative to PayPal, we also take credit cards as payment for our services. The terms and conditions of the third-party site on which the project is managed apply to any financial transactions associated with that project. Any job worth more than $500 necessitates an upfront payment. If your explainer video will cost less than $500, we require full payment before production can begin. We accept payment in USDT (USD Tether) or other major cryptocurrencies, as the cryptocurrency sector moves steadily toward widespread market acceptance. Breadnbeyond’s support for the rapidly expanding cryptocurrency and blockchain environment is demonstrated by its acceptance of cryptocurrency payments. Please get in touch if you have any questions regarding the cryptocurrency payment option we provide.

Source Files 

Video project source files are not included in any of our packages since we must safeguard our intellectual property and trade secrets. Sound effects, music, and background images, as well as any other images still available in our shared collection, are just some of the assets that have been put to use.

In the event that you require access to the original files, please get in touch with your account manager. 

Refund Policy 

The only time a deposit may be refunded is during the first 30 days after it was paid, while we are still working on the script. Once the 30-day mark has been reached or beyond, the initial deposit will be converted into a corporate credit that must be spent within 90 days of the contract’s date. Depending on the plan you select, we will either collaborate with one of our own scriptwriters or employ a third-party script writer to craft a screenplay for your explainer video. Once we have acquired all of the necessary details from you, we will begin writing the screenplay for your explainer video. If we determine that we are missing key details, we will reach out to you for further information.

You have the option to request a refund once you have received the script’s rough draft, but only at that time. Requesting a change to the tale in the first draft is tantamount to accepting it and moving on with our service. In order to ensure your complete satisfaction, we are happy to make any necessary changes (based on what your chosen package allows).

After moving through with the plan, we are unable to issue a refund of the first payment.

We will credit your PayPal account with the amount you requested (for deposits made through wire transfer or other channels, the amount will be refunded to your PayPal account).

We make it simple to do business with us regardless of whether or not you have a PayPal account by issuing invoices via PayPal. Then, you could use your credit card to make a payment through PayPal, and PayPal will handle the processing and deposit it into our Breadnbeyond account.

It’s all very simple and clear!

We require formal confirmation of your request for a refund before processing it. We’ll forward that request to PayPal, and they’ll automatically charge your card on file.

Glossary of PayPal’s Terms 

When it comes to refunds, as the seller, “we can provide full or partial refunds for up to 1 month after payment.”

The refund will be sent back to the original payment method. For the credit to display on your card statement, please allow up to 30 days.

Payments made from a bank account or PayPal balance are reimbursed to the same account.