Explainer Video for SaaS Company


Jivochat approached us with a clear goal – to increase the inbound signup conversion rate on their landing page.

They believed an animated explainer video could be the key to unlocking this growth, and they entrusted us with the challenge.

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Our mission was to create an engaging animated explainer video that highlighted Jivochat’s unique value proposition. We aimed to resonate with their target audience, enhancing lead conversion to customers and improving the overall customer service experience across chat, phone, and email.

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About the client

Jivochat goes beyond being a business messenger; it serves as a solution aimed at converting leads into loyal customers and maintaining the highest standards of customer service.

Whether its, through chat, phone calls or emails Jivochat focuses on simplifying communication and delivering support.

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In tackling Jivochat’s challenge, our team dedicated four weeks to craft an animated explainer video from start to finish.

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We kicked off by immersing ourselves in Jivochat’s platform, gaining a deep understanding of its features and benefits.
This insight helped us develop a narrative that perfectly captured Jivochat’s core.

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We then proceeded to work on scriptwriting and creating a storyboard, emphasizing a storyline that showcases Jivochat’s communication channels and commitment to customer service.

Additionally, this phase ensured that the narrative would effectively highlight the company’s strengths and values, making the final video both engaging and informative.

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Our team of animators brought this idea to life in a video by integrating visuals and animations that embody the spirit of Jivochats brand.

Additionally, through the use of crafted voiceovers and sound effects we were able to strike a balance, between content and entertainment in the video. As a result the end product successfully captures viewers attention while communicating Jivochats value proposition.

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After four weeks of dedicated work, the explainer video was ready and launched on Jivochat’s landing page.

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The video has now become a tool, for Jivochat playing a role, in boosting the number of new signups.

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This project exemplifies how a well-crafted animated explainer video can significantly enhance a company’s digital presence and conversion rates.

By closely collaborating with Jivochat and understanding their core values and goals, we were able to deliver a product that not only met but exceeded their expectations, marking another successful project in our portfolio.

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Client Feedback

“XPLAI was able to finish the video on time and is now posted on the client’s marketplace pages. The team provided nice and smooth communication throughout the process. Our internal team was satisfied with the output”

Igor Shekotikhin
Head of International Growth, JivoChat

Say Hello!

If your business is aiming to boost its landing page effectiveness or improve customer service our XPLAI team is all set to turn your ideas into reality.

Get in touch with us today to discover how we can assist in turning your obstacles into triumphs.

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